Utilities, cell phone, and cable companies that are willing to assist

Many companies are banding together to help all consumers during this difficult time by forgiving late payments, suspending disconnections, and waiving late fees. Internet service providers are also providing free hotspots to ensure that everyone has access to the internet. This allows consumers who do not have a consistent source of income to re-prioritize bill payments. This list is being updated on a daily basis to include companies that we are aware of making these pledges.

The following companies have made these pledges that we are aware of, and we will continue to update this list as we learn more:

  • Utilities Companies (complete list available here): During the coronavirus crisis, many electric and gas companies are suspending service disconnections for customers with unpaid bills, or are being ordered to do so by regulators or other government officials. Some are also offering flexible payment plans to those who have been affected.
  • AT&T, T-Mobile, Verizon, Sprint, Comcast, and a slew of other cable and internet service providers (a complete list is available here): Telecommunications and cable companies have signed the FCC’s Keep Americans Connected Pledge, which states that they will waive late fees, suspend service terminations, and open hot spots for Americans in need.

Please leave a comment if you know of any other companies that should be added to the list. Meanwhile, Credit Sesame can be a free and valuable resource for monitoring your finances during these uncertain times. Most importantly, please keep yourself safe and healthy.